Web Portals & Intranets

Requirements

One of our transport clients had a need for a custom built web portal, one to provide their customers with access to chosen information from their main transport application. The portal needed to provide their customers with a full job history, PODs as well as invoices and statements. In addition there were some specific login security requirements where some customer users could view job history and other customer users needed access to their financial information. As well, there was a need for the ability for users to update certain information such as change of address directly from the portal into the backend transport management system. The portal had to be extremely simple to use, to make it easy for non-technical customers.

The Transfocus Solution

The solution provided both an easy-to-use interface to the main transport application as well as the ability to retrieve POD documents from a third party scanning solution. It also allowed easy access to invoices and statements.  The final solution not only met our client’s challenging requirements but also provided a number of features that we were able to make available easily using modern design tools.